Customer Care

FAQ:

2022  If you want tracking added to your order if your in the USA please look for the tracking listing in the shop! Other delays will be due to weather as fall and winter will make trips to the post office harder.

WHERE DOES  MEK  SHIP FROM?

 

MEK is located in California  in the United States.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. This is a one women show depending on the weather ill walk to the Post office.

International shipping delivery times may vary between 2 and 12 weeks.

 The sticker shop:

Because of the nature of handmade items, each sheet/sticker may be perfectly imperfect but has been carefully looked over for noticeable flaws.

HOW MUCH IS SHIPPING DOMESTIC ORDERS?
Domestic orders are $3.00-$4.06 USD.

HOW DO I PAY FOR MY ORDER? IS IT SECURE?
Miss evil kitty’s checkout process PAYPAL You can pay with a credit card if you don’t have a PayPal account. Orders are not mailed out until E-checks are cleared.

MEK ships all domestic USA orders Priority Mail on M, W,F Priority Mail takes about 2-3 days.WE include Delivery Confirmation with all domestic orders.

WHAT IS YOUR REFUND POLICY?

If for any reason you are not happy with your purchase, please contact MEK within 7 days of from purchase date to arrange a refund of the purchase price. Shipping costs are not refundable. Reserved items and custom orders are not refundable.

UK/EU Customers

VAT TAXES/CUSTOM FEES

*IMPORTANT*

If you do decide to order to UK/EU, please know that you may be charged a VAT tax on your order when it reaches customs. I will not be collecting VAT taxes and will not be responsible for them. Any taxes/fees/charges are the customer’s responsibility and are not included in the product cost or shipping fee. If you don’t want to pay the tax, your order will be returned back to me.

I live outside the USA how long will my order take to get to me?

International orders will take between 10 days and 3 weeks for delivery, there are no tracking capabilities for international shipping, please take this into consideration before ordering. We know that Canada does offer to track to the USA.

MEK ships all international Orders on Wednesday; Priority Mail® International which takes about 6-10 days. Or I can mail your order Express Mail® International which costs $28.95 and takes 2-3 days to get to you. You are also responsible for any and all duties and customs charges that may be incurred.

Will I Have to Pay for Customs & Duties?

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

DO YOU ACCEPT ORDERS PLACED OUTSIDE OF THE US?
Yes, I do!

HOW MUCH IS SHIPPING FOR INTERNATIONAL ORDERS AND DOMESTIC ORDERS?
International $13.00+ USD. Shipping rates may vary for outside the USA.

WHY DOES THE FREE SHIPPING CODE NOT WORK FOR MY (COUNTRY)?
We only offer free shipping United States at this time. We will keep you posted !!

HOW DO I PAY FOR MY ORDER? IS IT SECURE?
Miss evil kitty’s checkout process PAYPAL You can pay with a credit card if you don’t have a PayPal account. Orders are not mailed out until E-checks are cleared.

ARE THE FINDINGS AND CHAIN USED BY M.E.K NICKLE and LEAD-FREE?
Yes M.E.K only uses nickel and lead-free chains and findings in her jewelry.ie (rings, earrings and bracelets, and necklaces). In some cases, some items may be alloy based. Which can be mixed metals. All pieces are created by hand, so no two items are identical unless they are part of a limited edition. Which means slight variances from what is shown in the photos.

Payment

MEK accepts credit cards through Paypal. Orders are not mailed out until E-checks are cleared.

WHAT IS YOUR REFUND POLICY?

If for any reason you are not happy with your purchase, please contact MEK within 7 days of from purchase date to arrange a refund of the purchase price. Shipping costs are not refundable. Reserved items and custom orders are not refundable.

 

Other Questions

Are photos accurate to what ill be getting?

You are getting the exact product you see in the photo, colors may vary due to monitors and phones.

 

Why are some products listed as ” B-Grade and etc?

B-Grade products have small flaws, But I listed them in the shop, at a discount.